Privacy Policy

Effective Date:[●]

This Privacy Policy describes how KASHISH PARK REALTORS, promoter of the project known as "Iris Kashish Park" ("Promoter", "we", "us" or "our"), collects, uses, stores and shares information submitted through or in connection with www.iriskashishpark.com ("Website").

We respect the privacy of visitors to the Website and endeavour to handle personal information in accordance with the laws applicable in India from time to time.

1. SCOPE

This Privacy Policy applies to information collected through:

  • the Website;
  • Website enquiry/contact forms;
  • requests for Project information;
  • requests for site visits;
  • communications initiated pursuant to a Website enquiry; and
  • Project enquiries received through authorised channel partners or other authorised sources.

The Website does not presently provide user registration/login facilities or facilities for accepting online booking amounts or payments.

2. INFORMATION WE MAY COLLECT

Visitors may generally browse the Website without voluntarily providing personal information.

Personal information is collected principally when a visitor chooses to submit an enquiry or otherwise communicates with us.

Information collected may include:

  • full name;
  • telephone/mobile number;
  • email address;
  • residential address, city or location;
  • preferred apartment configuration;
  • property preferences;
  • site-visit requirements;
  • enquiry details;
  • communications with our representatives; and
  • any other information voluntarily provided by the individual.

The exact fields displayed on an enquiry form may be changed from time to time according to legitimate Project requirements.

3. INFORMATION RECEIVED FROM CHANNEL PARTNERS

Where a person has approached or provided information to an authorised channel partner, broker or real estate agent in relation to the Project, relevant enquiry information may be received by us from such authorised intermediary.

Channel partners providing information to us are expected to ensure that they are lawfully authorised to share the relevant information.

4. PURPOSES FOR WHICH INFORMATION MAY BE USED

Information may be used for purposes including:

  • responding to Project enquiries;
  • providing information regarding apartment configurations, availability and Project details;
  • arranging or coordinating site visits;
  • communicating with prospective purchasers;
  • maintaining records of enquiries and interactions;
  • providing sales and customer assistance;
  • communicating Project-related developments, offers or information where legally permissible;
  • managing enquiries through customer relationship management and marketing systems;
  • preventing misuse, fraud or security incidents;
  • preventing misuse, fraud or security incidents;
  • establishing, exercising or defending legal rights where required.

We shall endeavour to use personal information only for lawful purposes reasonably connected with the purpose for which it was collected or as otherwise permitted by applicable law.

5. SALEDRIVE.AI AND TECHNOLOGY SERVICE PROVIDERS

The Promoter uses SALEDRIVE.AI, a marketing and lead-management software/platform operated or managed by Designcentric Solution Private Limited, in connection with Project marketing and enquiry management.

Accordingly, information submitted through the Website may be transmitted to or processed through SALEDRIVE.AI or associated technology infrastructure for purposes such as:

  • recording enquiries;
  • managing prospective customer leads;
  • assigning enquiries to authorised personnel;
  • following up with prospective purchasers;
  • maintaining communication records; and
  • f. managing Project marketing activities.

We may also engage website hosting providers, IT service providers, communication providers and other service providers as reasonably necessary for operating the Website and managing Project enquiries.

6. SHARING OF INFORMATION

Personal information may be shared, where reasonably required, with:

  • our authorised employees and representatives;
  • authorised sales and marketing personnel;
  • authorised channel partners or real estate agents;
  • Designcentric Solution Private Limited/SALEDRIVE.AI;
  • website hosting and technology providers;
  • professional advisers;
  • governmental, regulatory or law enforcement authorities where required by law; and
  • other persons where disclosure is required or permitted under applicable law.

We do not intend to sell personal information merely as a commercial database to unrelated third parties.

7. MARKETING COMMUNICATIONS

Where a visitor provides contact details and the relevant consent, we and/or our authorised representatives may contact the visitor in relation to the Project through telephone calls, SMS, email, WhatsApp or other legally permitted communication channels.

A person who does not wish to receive promotional communications may communicate such a request to us at iris@kashishpark.com or through such opt-out mechanism as may be made available.

A request to stop promotional communications will not necessarily prevent communications reasonably required to respond to an existing enquiry, transaction or legal obligation.

8. DATA ACCURACY

Users are requested to provide accurate and current information.

If any information provided by a user changes or requires correction, the user may contact us through the contact details provided below.

9. RETENTION

Personal information shall be retained for such period as may reasonably be necessary for:

  • responding to and managing the enquiry;
  • maintaining appropriate business records;
  • complying with applicable law;
  • resolving disputes;
  • enforcing legal rights; and
  • other legitimate purposes permitted under applicable law.

Information that is no longer reasonably required shall be deleted, anonymised or otherwise dealt with in accordance with applicable legal and operational requirements.

10. SECURITY

We endeavour to adopt reasonable administrative, organisational and technical safeguards appropriate to the nature of the information processed.

However, no website, electronic transmission or information-storage system can be guaranteed to be completely secure.

Users should therefore exercise appropriate caution when transmitting information electronically.

11. RIGHTS AND REQUESTS

Subject to the law applicable from time to time, a person may contact us in relation to personal information concerning such person, including for appropriate requests concerning:

  • access or information regarding processing;
  • correction or updating of inaccurate information;
  • deletion or erasure where legally applicable;
  • withdrawal of consent where processing is based upon consent;
  • discontinuation of marketing communications; and
  • grievances relating to handling of personal information.

Such requests may be subject to identity verification and any exceptions or retention requirements prescribed by applicable law.

12. CHILDREN

The Project is marketed to persons legally capable of entering into property transactions.

We do not knowingly seek to collect personal information from children through the Website for independent marketing purposes.

Where information concerning a minor is lawfully required in connection with a transaction, it shall be handled in accordance with applicable law.

13. THIRD-PARTY WEBSITES

The Website may link to websites or platforms operated by third parties, including MahaRERA, mapping services, social-media platforms and video-hosting platforms.

This Privacy Policy does not govern independent websites or services operated by third parties.

Users should review their respective privacy practices before providing information to such third parties.

14. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be amended from time to time to reflect changes in applicable law, Website functionality or our practices.

The latest version shall be published on the Website along with the relevant effective or updated date.

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Compliances

We collect information from you when you register on our site or fill out a form. When filling out a form on our site, for any of the above-mentioned reasons, you may be asked to enter your: name, e-mail address and phone number. You may, however, visit our site anonymously. Any of the information we collect from you is to personalize your experience, to improve our website and to improve customer service.